THE FOUNDATION: Path to Success - Our Key Behaviours
"We will achieve our Mission and Vision through how we act and how we behave."
1.
LIVE BY OUR CORE VALUES
We embrace the journey with unwavering integrity, allowing our Core Values to serve as the compass that governs and guides every step we take. In every endeavour, we are committed to upholding the principles that define us, ensuring that our actions reflect the essence of who we are and what we stand for.
We Ask Ourselves: “Is what I’m doing in alignment with and demonstrating our Core Values?"
2.
PRIORITIZE OUR RELATIONSHIPS
We embrace a values-driven approach to prioritize our relationships, recognizing the importance of each connection.
1. Faith Connection: Nurture a profound relationship with God, seeking guidance, strength, and purpose in all endeavours.
2. Family Focus: Extending care and support to our internal family – our employees and their families – we cultivate a work environment that values each member, fostering collaboration and mutual growth.
3. Vendor & Customer Partnership: Engaging in meaningful relationships with our vendors and customers, we foster trust, transparency, and collaboration to build strong partnerships that contribute to shared success.
4. Community Commitment: Actively participating in and contributing to the well-being of the broader community, and embracing social responsibility, we aim to make a positive impact on the lives of those around us.
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We Ask Ourselves: “Is my intended course of action putting the right people first?”
3.
EMBRACE INNOVATION AND CHANGE
We aspire to cultivate and champion innovation and change within our marketplace through an unwavering commitment to delivering premium products and services that consistently surpass both industry standards and customer expectations.
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We Ask Ourselves: “What can I personally do to make things better? Is there a better way?”
4.
THINK AND LEAD STRATEGICALLY
We meticulously craft each decision within a strategic lens, deliberately assessing how every activity contributes to the realization of our mission to ensure a purposeful and cohesive approach.
We Ask Ourselves: “How does this decision contribute to our mission and vision?”
5.
CREATE TRUSTING RELATIONSHIPS
We cultivate Trustworthy Connections through:
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Demonstrated Expertise in Supply Chain Management; and
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Outstanding Customer Service. Our commitment revolves around placing our customers and vendors at the core of our operations. We aim to surpass their expectations, fostering enduring relationships.
We Ask Ourselves: “What outcome could I reasonably expect as a customer that would inspire me to work with Telos again?”
6.
COLLABORATE AND WORK AS A TEAM
We work as a team. Realizing teamwork is essential to our success, we cherish a range of viewpoints, foster transparent communication, and unite in our efforts to reach shared objectives. "Our collective strength enhances our capabilities."
We Ask Ourselves: “How can my team help me be better? How can I serve and inspire my team?”